Construction Set up on water main break  Working on a large valve  Repairing a broken pipe

Bureau of Utilities - System Maintenance Division

Location : 8270 Old Montgomery Rd. Map
Hours of Operation : Monday - Friday, 7:00 a.m. to 3:30p.m.
Emergencies : Radio dispatched response, 24 hours a day.
Phone : 410-313-4900 - Fax : 410-313-4989

The Bureau of Utilities System Maintenance Division is responsible for the maintenance of Howard County's public water and sewer system that serves the eastern half of the county.
This system consists of approximately :

1,096 miles of water mains.
1,020 miles miles of sewer mains.
10,300 fire hydrants.
Our staff also maintains and monitors :

10 elevated water tanks.
13 water pumping stations.
32 sewer pumping stations.
Our commitment to the development, maintenance and operation of the public water system ensures the high quality of water service and fire protection that our customers demand.

Additional responsibilities of the Maintenance Division include :

Inspection and admin support for new water / sewer connections.
Location of public water / sewer lines.
Several neighborhood shared septic systems.
Sewer backup investigation.
Sewer right of way maintenance.
Water main valve inspection and exercising.
Water quality testing.
Water related customer service.
Water service leak investigation.
In 2012 the Maintenance Division repaired 193 water main breaks. Our crews also repaired over 59 fire hydrants last year, most not as dramatic as the one below.

San Thomas struck hydrant

A Utility worker shuts down a valve to stop the flow of water
from a fire hydrant that was hit by an 18 wheel tractor-trailer.

San Tomas Rd - Jan. 15, 2008


Read more about common Water and Sewer Issues.