The Medical Assistance Transportation Program provides transportation services for clients who need medical care and have no transportation.

Young man being helped out of car and into wheelchair


  • This transportation should only be used as a LAST RESORT. It is a scheduled, shared ride program for transportation to medical appointments during normal business hours. (You will often times share a ride with other clients)
  • You MUST be covered by Medicaid and have an active Medical Assistance (MA) number.
  • You must not have any other way to get to the appointment you are requesting transportation for.

How to Schedule a Ride


Before you schedule a ride check to see if friends or family can give you a ride. Also check to see if you and your provider are located on bus lines. If so, take public transit.
If neither of those options are possible, please do the following:

  • Call 1-877-312-6571 or email [email protected] – Monday-Friday 8a.m. -3 p.m. (except holidays)
  • 24 business hours before appointment time call 1-877-312-6571 to schedule transportation. For surgery appointments call at least 48 to 72 business hours in advance.
  • You will need your Medical Assistance or Social Security number, date, time, address, and telephone number of provider when calling to program any transportation requests.
  • Specific reason for your visit.

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