Medicare Counseling - Provided by SHIP

Phone Number 410-313-7392


During COVID-19 shelter-in-place, Howard County SHIP is open to take your calls and offering online presentations.


SHIP – State Health Insurance Assistance Program

Howard County SHIP helps people with Medicare, their families and caregivers understand and navigate Medicare through one on one appointments by phone and public education presentations.

Whether you are new to Medicare or have had it for some time, our trained staff and Certified Medicare Counselors provide free, unbiased assistance for questions or concerns such as:

§  What Medicare covers

§  Prescription drug plans, Medicare Advantage/health plans, Medigap policies

§  Billing, claims, denials and appeals

§  Programs that help with Medicare costs


SHIP is currently offering educational Medicare presentations remotely via WebEx.  Click on the “Schedule of Upcoming Medicare Presentations” link for our upcoming schedule. 


Call SHIP at 410-313-7392 for help with Medicare or to register for presentations.


COVID Related Updates to Medicare

Medicare & Coronavirus


Social Security - Scroll down to “Getting Help from Social Security” to get more information on Social Security services and accessibility during COVID.



Enrolling in Medicare during COVID

Enrollment in Medicare is done through the Social Security Administration’s website or by contacting a Social Security representative.  The SHIP office cannot facilitate Medicare enrollment.  You can call Social Security at 1-800-772-1213 or go to


Beneficiaries may be eligible fo