Technology and Communication Services

The Department of Technology and Communication Services (DTCS) is responsible for supporting the County's many different jobs and functions necessary to run the government. This is done by offering an array of services in order to help the departments meet their technology needs and objectives on a regular basis.

Divisions

Office of Cable Administration

The Office of Cable Administration enforces FCC rules and guidelines for the Local Franchising Authority, the Howard County Government. To learn more about this office, please visit the Cable Administration page. To report issues concerning cable services in Howard County, please fill out the Cable Issues and Complaints Form.

Cyber Security

The Cyber Security Division monitors the security posture of the County network.

Geographical Information Systems (GIS)

The GIS Division supports the creation, standardization, storage, and dissemination of geographical data for all County departments. View Interactive County Map.

Network Infrastructure

The Network Infrastructure Division provides network support services to include wired and wireless network connectivity for voice and data services.

Project Management

Project Management monitors and controls Information Technology (IT) Projects implemented by the County.

Public Safety

The Public Safety Division plays a major role in the support of Public Safety Systems, including the 911 system and multiple Homeland Security initiatives.

Radio and Telephone Services

The Radio and Telephone Services Division is responsible for providing and supporting radio maintenance, telephone installation and maintenance, cabling services for voice and data communications, and wireless service for both voice and data including pagers, cell phones, and 800 MHz radios.

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Records Management

Records Management is responsible for providing records and information services to all Howard County offices. This includes storage and destruction of records based on approved retention policies. The division is also the liaison between Howard County, the Department of General Services-Records Management Division and the Maryland State Archives (MSA).

SAP

The SAP Team is focused on the implementation of new functionalities, business process improvement and Enterprise reporting.

Server Team

The Server Team provides hardware and software support to the employees of the County including email, database administration, backup and restore services, remote access services, and verifies permissions to safeguard access to all County resources.

Service Desk

The Service Desk provides technical support for County employees and those authorized to use the County's computer resources. Support includes workstation maintenance, software updates and installs, and guidance for how to use the technology needed to support the County.

Systems Development

Systems Development is responsible for the development and maintenance of all software applications required to support the County's operations. This includes Commercial off the Shelf (COTS) and custom applications.

DNNGO.xNews.DashBoard
County Executive Calvin Ball to Provide Updates to Ellicott City Safe and Sound Plan

County Executive Calvin Ball to Provide Updates to Ellicott City Safe and Sound Plan

On Monday, November 18th, at 10:00 a.m. at the B&O Ellicott City Station Museum, Howard County Executive Calvin Ball will provide updates to the Ellicott City Safe and Sound Plan launched last Decembe...

County Executive Calvin Ball to Provide Updates to Ellicott City Safe and Sound Plan
Howard County Government Closings for Thanksgiving Holiday on November 28 & 29 

Howard County Government Closings for Thanksgiving Holiday on November 28 & 29 

Howard County Government offices will be closed for the Thanksgiving holiday on Thursday, November 28 and Friday, November 29. There will be no trash, recycling, yard trim or food scrap pick-up on Tha...

Howard County Government Closings for Thanksgiving Holiday on November 28 & 29 
Howard County Department of Public Works to Host Public Meeting on Guilford Elevated Water Storage Tank Project 

Howard County Department of Public Works to Host Public Meeting on Guilford Elevated Water Storage Tank Project 

Howard County’s Department of Public Works will hold a public meeting on Wednesday, November 20 to discuss plans to build a new 2.5-million-gallon elevated water storage tank near 8490 Washington Bou...

Howard County Department of Public Works to Host Public Meeting on Guilford Elevated Water Storage Tank Project 
Strawberry Fields Pond Repair Project to Begin

Strawberry Fields Pond Repair Project to Begin

A Howard County construction project to repair a stormwater management pond in the vicinity of 5362 Briar Oak Court in Ellicott City is expected to begin on or about Monday, November 18. Weather permi...

Strawberry Fields Pond Repair Project to Begin
County Executive Ball Announces Howard County Will Host 2020 Major League Quidditch Championship

County Executive Ball Announces Howard County Will Host 2020 Major League Quidditch Championship

Howard County Executive Calvin Ball has announced that the 2020 Major League Quidditch (MLQ) Championship will be held in Howard County on August 15 and 16, 2020 at Troy Park at Elkridge.

County Executive Ball Announces Howard County Will Host 2020 Major League Quidditch Championship
County Executive Calvin Ball Encourages Donations For 4th Annual ‘Toys For Tots’ Campaign

County Executive Calvin Ball Encourages Donations For 4th Annual ‘Toys For Tots’ Campaign

Howard County Executive Calvin Ball is encouraging residents to donate new, unwrapped toys to children in need this holiday season. In 2016, County Executive Ball, then a Councilmember, partnered wit...

County Executive Calvin Ball Encourages Donations For 4th Annual ‘Toys For Tots’ Campaign
Howard County to Host Meetings on  Human Service Grants

Howard County to Host Meetings on Human Service Grants

The Howard County Department of Community Resources and Services will hold three Grant Information Sessions for non-profit organizations interested in learning more about the FY2021 Community Service ...

Howard County to Host Meetings on Human Service Grants
Painting of Oakland Mills Tunnel to Begin

Painting of Oakland Mills Tunnel to Begin

Set to begin on or about Wednesday, November 13, the Oakland Mills Tunnel will be closed to pedestrians and cyclists during construction hours, Monday through Friday, 7:00 a.m. to 5:00 p.m. The projec...

Painting of Oakland Mills Tunnel to Begin
County Executive Ball Honors Military Servicemembers at Veterans Day Parade

County Executive Ball Honors Military Servicemembers at Veterans Day Parade

Howard County Executive Calvin Ball will join Columbia Association and the Howard County Veterans Foundation to honor and pay tribute to all veterans and active military servicemembers who protect our...

County Executive Ball Honors Military Servicemembers at Veterans Day Parade
County Executive Ball Selected by the National Association of Counties (NACo) and the Bill & Melinda Gates Foundation to Participate in the Economic Mobility Leadership Network

County Executive Ball Selected by the National Association of Counties (NACo) and the Bill & Melinda Gates Foundation to Participate in the Economic Mobility Leadership Network

Howard County Executive Calvin Ball is participating in a new program, the “Economic Mobility Leadership Network,” that is bringing together 20 diverse and bipartisan leaders from across the country...

County Executive Ball Selected by the National Association of Counties (NACo) and the Bill & Melinda Gates Foundation to Participate in the Economic Mobility Leadership Network