Use caution if:
Still Not Sure?
The following scams have recently been reported by residents in Howard County. We have provided general descriptions of what you may encounter if a con artist contacts you.
Utility Impostor Scam
Scammers posing as representative from your electric or gas utility company call and demand immediate payment to ensure that your service is not disconnected. They often “spoof” utility company telephone numbers so the consumer’s caller ID suggests that the call is from the utility company. After consumers follow instructions via interactive prompts, they are connected to a live “customer service representative” who asks for the access code for a credit, debit or gift card. This information allows the scammer to cash out the card or sell it to a third party For more details, read our alert.
Amazon Phishing Scam
You receive an email that appears to be from Amazon with the subject line “Your Amazon.com order cannot be shipped.” Claiming there is a problem processing orders, the message says, “You will not be able to access your account or place orders with us until we confirm your information.” A “click here” link leads to an authentic-looking page that asks you to confirm your name, address and credit card information (including expiration and CVV security code) — everything fraudsters need to make unauthorized charges. After entering that sensitive data and hitting the Save & Continue tab, consumers are stealthily redirected to the actual Amazon website, none the wiser that they just gave cybercrooks carte blanche to their plastic.
Don’t take the bait. Never click on an embedded link from Amazon (or any other online retailer). To find out if an email like this is legit, Amazon urges you go to “Your Orders” to determine if there is an order that matches the details in an email. If they don’t match, the message isn’t legitimate. Visit Amazon’s info page for more information.
IRS Impostor Scam
Scammers posing as IRS officials call and say you owe taxes. They threaten to arrest you, sue you or deport you, revoke your license, or even shut down your business if you don’t pay right away. They may know your Social Security number (or at least the last four digits of it), making you think the call is legit. They also can rig caller ID to make it look like the call is coming from the IRS. You’re told to wire money or put the money on a prepaid debit card and tell them the number. Once you do, the money is gone.
The IRS doesn’t ask for credit card numbers over the phone. And, it's illegal for telemarketers to ask you to pay through wire transfers or with cash reload cards. If anyone asks you to pay this way, they are breaking the law.
The IRS generally contacts people about unpaid taxes by mail, not by phone. But, crooks have also been known to send letters that appear to be from the IRS so it’s also a good idea to verify them with IRS before taking action. If you owe, or think you owe, federal taxes, call the IRS at 800-829-1040 or go to www.irs.gov.
Other Government Impostor Scams
How the scam works - You receive a phone call (or e-mail) from someone who claims to be with a government or law enforcement agency such as the US Citizenship and Immigration Service, Maryland District Court or Howard County Police. The caller sounds official and your Caller ID may even indicate (falsely) that the call is from the agency cited by the caller. The caller is, in fact, an imposter working a scam.
The caller will claim that you failed to pay a traffic ticket, or owe a fine failing to appear for jury duty. The caller claims that you could be arrested if you don’t pay a fine or that a warrant has already been issued for your arrest. Non-US citizens may be threatened with deportation.
You will then be instructed to send money to the caller in order to avoid arrest. You may be asked to provide a bank account number, wire money, or put money on a s cash reload card and give the PIN to the scammer. In some cases, the scam may be used to trick you into providing sensitive personal information such as your Social Security Number, date of birth, or credit card or debit card number.
To avoid this scam, remember:
If you are concerned that you may actually owe fines or have missed jury duty or a court date, contact the agency or court directly by looking up the phone number online or in the phone book and calling them yourself.
Bottom Line - Don't pay money or give personal information to anyone you don't know before independently confirming their identity
For more information:
Grandparent / Family Emergency scam – You receive a telephone call from someone claiming to be a family member or an authority figure calling on their behalf. You are told that s/he needs cash immediately because s/he has been arrested, the victim of a pick pocket or in an accident and needs to pay for emergency medical services. The caller may claim to have a cold (to help disguise his/her voice) and may ask that you not call his/her parents because s/he’s embarrassed or will “get in trouble.” You are asked to immediately send money by wire transfer or prepaid debit card. For more information
Debt Collection Scam - You are told that you owe money on a retail credit card account (e.g. Sears, Target) and if you don’t pay the amount they claim you owe, you’ll be arrested. Since you may have or had an account with the retailer, you may be convinced that you owe money when, in fact, you don’t. For more information
Fake Check Scams – You have sold an item on E-bay and the buyer sends you a check for more than the agreed upon price. The buyer asks you to go ahead and cash the check and in the meantime, send back the difference. Weeks later, you learn that the check was a fake. For more information
Sweepstakes scams – You get a phone call from someone claiming you have won the grand prize in a sweepstakes or lottery but in order to get the prize you must first pay taxes on your winnings. Some scams will send you a check as the first installment of your winnings to make the sweepstakes look more legitimate but you find out weeks later that the check was a fake. For more information
Charitable solicitations – You receive a call from someone who claims to be from a charity or non-profit organization that sounds familiar (e.g. the Police Benevolent Society, Fire Fighters Fund, or Veterans Welfare Association) and asks for donations by credit card. For more information
Driveway Paving, Tree Trimming and other Door-to-Door Scams - You are visited by a door-to-door solicitor who says that he's doing work in your neighborhood and has leftover paving products that can be used on your driveway for a reduced price. The “product” turns out to be an oil paint that runs off in the next rain.
Or, a solicitor may claim your trees are diseased and offer to trim off the affected limbs or remove the tree. He will request money up front for work to be done the next day but won't return to do the job. Others may offer “free” water testing and claim that you need a filtration system to ensure your water is healthy.
Most of these “traveling’” contractors are not properly licensed, do not provide the services offered or misrepresent the need for their services. Some have solicited work to “case” homes for burglaries. Read OCP's tips on home improvement and clean up scams for more information.
Tax Identity Theft – Crooks file phony tax returns using your stolen personal information (like Social Security numbers) to get a tax refund from the IRS. Or, they may use your Social Security number to get a job or claim your child as a dependent on a tax return.Tax identity theft victims typically find out about the crime when they get a letter from the IRS saying that more than one tax return was filed in their name, or receive IRS records that show they received wages from an employer they don’t know. If you get a letter like this, don’t panic. Contact the IRS Identity Protection Specialized Unit at 1-800-908-4490. Learn more at ftc.gov/taxidtheft.
Mobile Car Repair Scam - You are approached in a parking lot—or your own driveway—by someone claiming s/he can fix the dings and paint scratches on your car at little cost. But once you hand over your money– often hundreds of dollars – you may find your car in worse shape than before. When you question the repair person about the patchwork of sanded scratches, sloppy patches and mismatched paint, you will be told not touch the repairs, wait three or four days, go to the car wash, and then everything will be perfect. When that claim proves to be untrue, you are unable to find or contact the con artist.
Other mobile auto repair crooks use websites such as Craigslist to entice you with low prices to make repairs at your home or workplace. Again, once the crooks have your money, they disappear. Catching these crooks is nearly impossible because they constantly switch their ads on Craigslist, using different names and phone numbers.
Online Internship / Employment Scams - You answer a job posting for a job or internship and are invited to have a brief online interview. After the interview you are told you have the job, and are asked to complete a personnel form that asks for your bank account number and your bank’s routing number so that your paychecks can be automatically deposited. After you provide this information, the company disappears along with the money in your back account.
In a related scam, you are told that you will need to obtain some special equipment to start your new job. The company sends you a check to cover the cost and you are instructed to wire money to a specific equipment vendor immediately. Sometime later, you discover that the check sent to you was a fake, and the money you paid to the bogus vendor is long gone.
To avoid these scams, remember:
Fake checks are used in many types of scams. No legitimate company asks you to deposit a check and send money back.
Tech Support Scam - The caller claims to be with Microsoft (or another computer company) and that their regular scan of your computer indicates you have a problem. You are directed to turn on your computer and follow various instructions to fix the problem. Following the instructions, however, makes it easy for the caller to hack into your computer and steal the personal and financial information they need to raid your bank / credit account and use your identity for other criminal purposes. The caller may also demand to be paid for the computer “fix.” For more Information
Phishing Scams - "Phishing" refers to fraudulent emails and websites that impersonate a business to trick you into giving out your personal information. Don't reply to email, texts, or pop-up messages that ask for your personal or financial information. Don’t click on links within them either – even if the message seems to be from an organization you trust. It isn’t. Legitimate businesses don’t ask you to send sensitive information through insecure channels. For more information
Foreign Dignitary Scam – You receive an e-mail that looks claims to be from claim to be officials, business people, or the surviving spouses of former government honchos in Nigeria or another country whose money is tied up temporarily. They offer to transfer lots of money into your bank account if you will wire money to them for fees or "taxes" they need to get their money. Inevitably, emergencies come up, requiring more of your money and delaying the "transfer" of funds to your account. In the end, there aren't any profits for you, and your money is gone along with the thief who stole it. For more information
Facebook Lottery Scam - You receive a Facebook message that appears to be from someone you know that asks a general “how are you doing” question. When you respond, the conversation continues by asking if you’ve heard of the lottery promotion on Facebook that Mark Zuckerberg is running. The writer explains that s/he has already won a large some a money and states you have too. You are then given a number to call to verify your winnings. The original message is, in reality, sent by a con artist who has hacked your friend’s Facebook account or has set up a new account in their name.
Sometimes, the “you have won” message appears to have come from Mark Zukerberg directly and states that the lottery is “based on an electronic selection" of all Facebook users. If you call the number provided, you are told that you are a winner and then, like other sweepstakes scams, are asked to provide personal information such as your bank account or social security number. With this information, the con artist can withdraw funds from your account or steal your identity. No real lottery will ask for personal information or demand payment before releasing your winning
It sounds like a wonderful opportunity until you find out that the books for this “free” class will cost you a bundle – often more than the cost of a class and books combined at other programs. And, those who pay usually never receive either the books or the class.
If you try to cancel, the scammers may claim that you are bound by a verbal contract to pay for the books. The scammers will then use all manner of threats and intimidation to get your money - including calling your references to ask them to pay or convince you that you need to make the payments. They may go as far as to tell you there will be a hearing on your failure to pay the debt and give you an address of where the hearing will be held. That location, however, is usually a random Federal office building, not a court house.
Report a scam here!
the Office of Consumer Protection (OCP) will contact you to discuss your options and describe the assistance we can provide. This may include referring you to local, state or federal law enforcement offices.
OCP will forward your report to federal agencies (such as the Federal Trade Commission and the Internet Crime Complaint Center) that have the resources to investigate and prosecute the worst con artists. While you will not receive feedback from those agencies about your specific experience, rest assured that the information you and others provide is important to these agencies in tracking down perpetrators, developing evidence and bringing enforcement actions.
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