The Howard County Council has passed Emergency Bill 33-2020: The Rental Property and Stability Act. The Rental Property and Stability Act encourages landlords and tenants to communicate regarding contractual obligations and abilities to meet these obligations during the ongoing COVID-19 public health emergency. Specifically, the Act provides certain prohibitions on actions landlords can take during the COVID-19 emergency, including no increases in rent or mobile home park fees, or the assessment of late fees for non-payment of rent, and prohibits certain notices to tenants and mobile home park residents. It also encourages the creation of payment plans to meet payment of rent obligations and outlines provisions for payment plan agreements.
The Act was enacted on May 23, 2020 and provides for relief during the state of emergency and for three months following the declared end of the emergency, which has not yet been determined. The Office of Consumer Protection is here to help facilitate communication between parties to help and provide amicable solutions to rental situations during this difficult time. However, as with any landlord-tenant matter, the Office of Consumer Protection encourages individuals to consult with his or her attorney if he or she has any questions regarding CB33. This site will be updated with information on when the provisions of the Act end, once the State of Emergency is declared over.
The Act requires that the Office of Consumer Protection posts the following dates:
The Office of Consumer Protection is a division of the Howard County Department of Community Resources and Services. Whether we are mediating disputes, taking enforcement action or providing tips on how to avoid scams or make smart purchasing decisions, we are helping to protect Howard County's consumers.
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Don't fall victim to scams which target your Social Security benefits! Safeguarding your Social Security number is the best way to avoid identity thief. Be aware that scammers try all sorts of ways to trick you into giving it away. For details about how to recognize these scams, read our fact sheet on this topic. If you are contacted and suspect it's a scam, please report it to the Social Security Administration’s Fraud Hotline at 1-800-269-0271, or 1-866-501-2101(TTY), call our office at 410-313-6420 (voice/relay).
It is often difficult for grieving family members to make smart decisions when arranging a loved one's funeral; unfortunately, unscrupulous merchants often take advantage of buyers’ emotions, pitching goods or services that are unneeded or overpriced. Today's average funeral costs between $7000 and $10,000; by planning ahead, you can reduce both the cost and stress to your family. Read OCP's fact sheet to learn more or visit
A rash of severe weather can bring with it more than downed tree limbs, strewn garbage cans and clogged rain gutters. These storms also bring with them a rash of folks who seem to appear from nowhere, offering to clean up your storm damage, repair or waterproof your roof, or trim your trees. For more information, read our fact sheet.
Scammers will do just about anything to rip you off -- create fake websites, use fake endorsements from public figures, lie about the effectiveness of their products, and much more. Recently, shady companies selling “brain booster” pills and assorted remedies to fight dementia and other health conditions started using these tactics to promote their products. Read our fact sheet to learn more so you don't fall victim to these false claims.
Identity thieves can strike without notice - even after death. An identity thief's use of a deceased person's Social Security number may create financial and other problems for family members, and also victimizes merchants, banks, and other businesses. Read our fact sheet about how you can avoid becoming a victim of identity theft.
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Howard County Consumer Protection
9830 Patuxent Woods Drive, Columbia, MD 21046