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MultiService Center

The Mission of the MultiService Center is to enrich the lives of residents in our community. We do this by offering ready access to human services and supports for becoming self-sufficient.

MultiService Center Schedule

Annual Report

Contact Us

The MultiService Center 
9900 Washington Blvd, Suite I
Laurel, MD 20723 

Monday, Tuesday, Thursday, Friday: 8:30am – 4:30pm
Wednesday: 10:00am – 6:00pm

Walk-ins are welcomed.  Appointments can also be made in the office or by calling our main number.

Main: 410-313-0220 (voice/relay)
Fax: 410-313-0235
Bus Service: Purple Bus Route (1-800-270-9553)

If you need this information in an alternate format or need assistance, please email us at mscinfo@howardcountymd.gov

 

 

Services are provided by staff members who are caring, knowledgeable about the resources within our community, and skilled at navigating the system of local services.

 We offer the following services:

  • BGE/Utility Assistance
  • Business Clothing
  • Case Management
  • Disability Services
  • Educational Assistance
  • Employment Assistance
  • Eviction Prevention
  • Ex-offender Services
  • Financial Coaching
  • First Month Rent Assistance
  • Food Stamps
  • Getting Ahead Program
  • Home Delivered Meal Services
  • Immigration Services
  • Individual or Family Counseling
  • Legal Assistance
  • Medical Insurance/Medicaid
  • Relationship and Parenting Support 
  • Support Services for Individuals with a Disability
  • Veteran Services
  • Water Bill Assistance
  • WIC
  • Youth and Family Support

A one-stop shop for human services available to Howard County residents – some agencies are not only for Howard County residents.  Call to inquire and to be directed to the appropriate agency.  All agencies provide full services unless otherwise stated:

 

Accessible Resources for Independence (ARI)

ARI provides services to enhance quality of life and strengthen support systems including accessibility adaptations, peer mentoring, advocacy, independent living skills training, transition services, information and referral, and more...all designed to help people with disabilities take part in and contribute to their communities. Second and fourth Wednesday of each month, 10am – 6pm.

 

Chin Integration & Advocacy Network USA (CIAN USA)

Assists with resources to the Chin community. Including linking to food stamps (SNAP), health insurance, WIC, and employment help.

Monday, Tuesday, Thursday and Friday, 8:30 am – 4:30 pm and Wednesday, 10am – 6pm. 

 

Community Action Council (CAC)

CAC services include eviction prevention, first month’s rent, energy assistance and referral to AMVET Thrift Store.  Tuesday and Thursday 8:30 am – 4:30 pm

 

DEPARTMENT OF SOCIAL SERVICES (DSS)

DSS provides assistance to low-income families through the TCA grant, SNAP and Medical Assistance, Tuesdays, 8:30am – 4:30pm and Wednesdays,  10am – 6pm.

 

FAMILY AND CHILDREN SERVICES (FCS)

FCS provides case management services, counseling for individuals, couples and families, and water bill assistance.  Offered Monday, Tuesday, Thursday & Friday, 8:30am – 4:30pm and Wednesday, 10am – 6pm.

 

FOREIGN BORN INFORMATION AND REFERRAL (FIRN)

FIRN provides services to immigrants. Offered Tuesdays, 12pm – 2pm.

 

THE JACARANDA CENTER FOR FAMILY AND YOUTH DEVELOPMENT

Provides a variety of support programs and trainings to strengthen families and help adults and youth thrive.  These include: 1) Marriage and Relationship Support; 2) Family Strengthening Courses; 3) Parent Workshops; 4) Youth Programs; 5) Wellness programs and 6) Professional Development Training and Consulting for Family and Youth Providers. For more information, contact us at (410) 978-1859 or visit our website at www.thejacarandacenter.org.  Office hours offered Mondays, 8:30am – 2:30pm.

 

JUSTLIVING ADVOCACY, INC.

Provides lifesaving Childcare Advocacy  to women who head up their families alone as single parents. Our advocacy provides an opportunity to "bridge" women to work, so they become self-sustaining to take care of their families. Our advocacy also helps grandparents who need childcare assistanc for their grandchildren. 

Tuesdays 9:00 am - 1:00 pm

 

MAKING CHANGE (MC)

MC provides a variety of programs to help you with your finances.  These include:  1) Financial Coaching: personalized financial education for individuals to develop healthier money habits. These sessions encourage learners to develop a personal spending plan, create a strategy to pay down debt, or set financial goals and plans for success; 2) Financial Seminars: programs provided on a broad range of financial topics focused on comprehensive, personal money management skills; and 3) Free Tax Preparation: available for eligible individuals who made less than $55,000 in 2018.  Please visit our website at www.makingchangecenter.org to learn more or make an appointment.  Wednesdays by appointment only.

 

MARYLAND DEPARTMENT OF VETERAN AFFAIRS

Provides assistance to the men and women who served in the Uniformed Services of the United States, their dependents, and survivors in obtaining benefits form the U.S. Department of Veteran Affairs, Department of Defense, State of Maryland, and other programs. Monday, Thursday and Friday, 8:30 am – 4:30 pm and Wednesday, 10am – 6pm. 

 

MARYLAND LEGAL AID

Provides free legal services to low income persons.  Areas of law include family, consumer, public benefits, housing and elder law. Provides representation to vulnerable populations such as seasonal farm workers, nursing home and assisted living residents.  Second, third and fourth Wednesday of each month, 10am – 6pm.

 

MEALS ON WHEELS OF CENTRAL MARYLAND (MOW)

MOW enables people to live independently at home through the provision of nutritious meals, personal contact and related services:

  • Deliver a hot and cold meal daily (M-F between 11am and 1:30pm)
  • Use a sliding fee scale based on ability to pay
  • Sometimes there are subsidies that completely cover the cost of meals for individuals over 60 years of age

Other programs that Meals on Wheels offers:

  • Healing Meals Helping Hands: once a week frozen meal deliveries for individuals with cancer or chronic health condition
  • Volunteer Grocery Shopping Program
  • Phone Pal and Volunteer Companions to reduce client isolation
  • Kibble Connection: Free pet food deliveries (cat and dog food)

Monday, Tuesday, Thursday & Friday, 8:30am – 4:30pm and Wednesday, 10am – 6pm.

 

OFFICE OF WORKFORCE DEVELOPMENT (OWD)

OWD strives to generate employment and training workforce solutions which are responsive to business and job seeker needs.  Provides professional and individualized services to job seekers.  Offered Tuesdays and Fridays, 11 am - 6 pm.

 

HOWARD COUNTY RE-ENTRY PROGRAM

Re-entry assists individuals experiencing barriers in housing, employment, or other services due to their criminal history. Staff meets with client to determine areas of need and link the client to agencies. Examples of assistance include: linkage to public assistance benefits such as food stamps and medical assistance, employment assistance, housing search and assistance, linkage to vocational training or college, linkage to food pantries and clothes closets, referral to addictions services and local NA/AA meetings, referral to mental health and medical service providers, and assistance with accessing and navigating public transportation. Criteria for services: a minimum of one night spent incarcerated at a correctional facility. Mondays 1:00 pm – 5:00 pm, Tuedays - Fridays by appointment only.

 

SUCCESS IN STYLE (SIS)

SIS provides business wardrobes and coaching at no cost to disadvantaged men and women seeking employment.  A referral is needed.  Services offered on Tuesdays 12:30 pm - 2:00 pm and Wednesdays 11:00 am – 4:00 pm.  

 

WOMEN, INFANTS, AND CHILDREN (WIC)

Supplimental nutrition program for women, infants, and children provides Federal grants to States for supplimental foods, and nutritional education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to five who are found to be at nutritional risk. 

Wednesday 12:30 pm - 4:30 pm.

Jacqueline Barnes
Community Resident

Meghan Chrobak
Patuxent Valley Middle School

Sherrell Claiborne
The Seasons Apts. & Townhomes

Candice Grimes
Laurel Woods Elementary School

Rev. Philip Hrengling
CHIN Bethel Church

Dave Joseph
Living Stones Church

Alan Latham
First Baptist Church of Savage

Trish Olsen

North Laurel 50+ Senior Center

Darwin Pitts
Patuxent Square Childcare Center

* The MSC Community Advisory Board was created to help ensure the MSC is responsive to the needs of the community and providing the appropriate mix of services.

 

 

 

Q:  What are the hours of operation for the MSC? 

A: The hours of operation are Monday, Tuesday, Thursday, Friday, 8:30am to 4:30pm and Wednesday’s 11:00am to 6:00pm.  The contact number is 410-313-0220.  

 

Q:  Do I need an appointment to speak with a Case Worker or Counselor? 

A: No, walk-ins are welcomed.   

 Q:  Can I come to the MSC if I don’t live in North Laurel, Savage or Fulton? 

A:  Yes, there are services at the MSC that can be provided to you as a Howard County resident.   

Q:  Is there a cost for counseling services or other programs at the MSC?  

A:  No, all services are provided to Howard County residents free of charge.   

Q:  Is there a waiting list for counseling services?   

A: There is not a waiting list for counseling services.  You can contact the MSC to schedule an appointment to speak with someone.