What is the EMS Surge Plan?
HCDFRS will work diligently with hospital emergency departments in order to minimize the time required to transfer patients to hospital staff and return ambulances to service to ensure optimal patient care, safety, and EMS system integrity. When the EMS Surge plan is in place, HCDFRS personnel will enact certain protocols in order to continue critical care and provide the best customer service possible:
- Normal EMS Capacity Level: HCDFRS is operating normally. However, emergency departments at area hospitals are busy and wait times are longer than normal.
- EMS SURGE LEVEL I (REDUCED CAPACITY): We’re working to up-staff additional ambulances. Hospital emergency departments are strained. You can help by calling 911 for only life-threatening emergencies.
- EMS SURGE LEVEL II (SEVERE SYSTEM STRAIN): We’re triaging 911 calls to ensure available units can respond to life threatening emergencies first. Hospital emergency departments are severely strained. You can help by calling 911 for only life-threatening emergencies.
In Maryland, hospital capacity data is public. The County/Hospital Alert Tracking System CHATS Region III is live and available here in real time.