Brandee Ganz has served as the County’s Chief Information Officer for the past four years, where she managed more than 100 employees with the Department of Technology and Communication Services. During that time, she has overseen numerous projects and initiatives, helping to ensure the County’s Information Technology (IT) needs and standards were met and maintained.
During her tenure at the Department, her team’s focus has been to ensure the safety of employees during the COVID-19 pandemic, while keeping all County services safe and secure. Ganz led efforts to move the County’s workforce to a remote environment, without service interruption to staff or residents.
With the need to move all government meetings online during quarantine, but still allow for transparency and public input, her team quickly built a digital platform allowing all meetings and events to be hosted virtually. This included County Council meetings, budget meetings, board meetings, and several townhall events to provide crucial information to the community.
Also during this time, her team partnered with County Administration to launch the Transform Howard Initiative, which continues to bridge the digital divide within the County. This was evident as her team worked closely with the Howard County Public School System to enhance and build out their internet services, allowing all students were able to connect into the classroom virtually.
Additional successes include implementing Information Technology Infrastructure Library (ITIL) standards across the County, and a new IT Operations Management platform to track and maintain all IT-related incidents and changes. The system has also allowed for multiple workflows to be automated and streamlined across the County, saving time and money.