Glenn previously served as Head of Digital Experience for the Howard County Department of Technology and Communication Services (DTCS). He has been a dedicated member of DTCS for more than nine years beginning his career as a Server Engineer, progressing to become the ServiceNow manager, Systems Development Manager, and finally the Head of Digital Experience. As Head of Digital Experience, Lovelace led a team of talented developers through the redesign of both major county websites, while continuing to develop tools that transformed the way the county operates. Lovelace’s focus on process automation and digitization provides efficiencies that continue to streamline county functions, while providing a better user experience for constituents and county employees alike. Lovelace holds a bachelor’s degree in Information Systems from Clarion University of Pennsylvania.
