Assisted Living programs are regulated by the Maryland Department of Health, Office of Health Care Quality. Assisted Living Facilities are licensed to provide a specific level of care related to and individual's needs.
SELECTING AN ASSISTED LIVING PROGRAM
When selecting a facility, you will need to find a program that meets your location needs and financial situation. You may also contact the Long-Term Care Ombudsman Program for information and insight. Ombudsmen investigate concerns and complaints, educate and empower residents and families, and advocate for residents' health, safety, and well-being.
TIPS ABOUT CHOOSING AN ASSISTED LIVING
- Verify that the facility is licensed by calling the Office of Health Care Quality at (410)402-8217.
- Obtain the most current survey information by contacting the Office of Health Care Quality.
- Contact the Long-Term Care Ombudsman at (410)313-6423 for complaint history.
- Planning for long-term care can be overwhelming. The Maryland Health Care Commission developed a Long-Term Care Planning Toolkit to assist consumers in making informed decisions. As always, our Maryland Access Point (MAP) Specialists are also available to help you at 410-313-1234 or [email protected].
- Explore assisted living options for programs with 10 or more beds by visiting the Maryland Health Care Commission.
- As you tour facilities, consider using the Assisted Living Checklist developed by the Maryland Health Care Commission.
The Long-Term Care Ombudsman Program advocates for the health, safety, and well-being of residents in assisted living and nursing homes. The Ombudsman can also assist with important information about Resident's Rights, regulations, and requirements in these settings. Contact the Howard County Ombudsman Program at (410)313-6423 or by email at [email protected].
FILE A COMPLAINT OR CONCERN
- If you have a concern or complaint about an assisted living facility or nursing home in Howard County, contact the local Long-Term Care Ombudsman at (410)313-6423 or email them at [email protected].
- If you suspect abuse in a long-term care setting, contact Howard County Department of Social Services Adult Protective Services unit at (410)872-8823 or 1-800-91-PREVENT (1-800-917-7383).
- You may also contact the Long-Term Care Ombudsman at (410)313-6423.