Bureau of Access to Health

The Bureau of Access to Health facilitates enrollment into quality healthcare by: processing insurance applications for low income children under age 19 through the Maryland Children’s Health Program (MCHP); assisting clients with applying for health insurance and providing services to help clients navigate the Medicaid system in the Administrative Coordination Care Unit (ACCU);  and scheduling transportation for Medicaid recipients to receive necessary medical treatment with the Medical Assistance Transportation Program. 

Hours are 8:00a.m. - 4:00 p.m. Monday through Friday.  For additional information call 410-313-5845.



Coronavirus Emergency Enrollment Period for Health Insurance

As part of the state’s overall response to the coronavirus, and in an effort to prioritize health and safety, Maryland Health Connection opened a new special enrollment period for uninsured Marylanders.  You can also contact Health Care Access Maryland (HCAM) at 410-500-4710

Watch this informative video from Maryland Healthcare Connection HERE.

The coronavirus emergency special enrollment period has been extended through December 15, 2020. The date your coverage will begin depends on the date you enroll. Visit the Maryland Health Connection website for the full schedule.

Free consumer assistance is available by calling 855-642-8572 weekdays from 8 a.m. to 6 p.m. Deaf and hard of hearing use Relay. Help is available in more than 200 languages. 

Administrative Care Coordination Unit (ACCU)/Ombudsman Program

ACCU's mission is to assist clients in the utilization of the HealthChoice Program (Maryland Medical Assistance Managed Care Organization).  The program ensures clients remain in care and have access to needed health care services, local resources and programs.

Click here to view the Administrative Care Coordination/Ombudsman Services brochure. 

The Ombudsman Program provides mediation between an MCO, MCO provider and the enrollee, in an attempt to resolve disputes regarding coordination of care.  Assistance is provided on behalf of the enrollee until a resolution is reached.

For more information call 410-313-7323 or write askhealth@howardcountymd.gov.



Medical Assistance Transportation Program (MATP)

The Medical Assistance Transportation Program (MATP) provides transportation services for clients who need medical care and have no transportation.  To learn more about eligibility and how to schedule a ride, visit the Transportation Program Page here.

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Maryland Children's Health Program (MCHP)

Howard County Health Department determines eligibility for MCHP.  The MCHP program provides full health care coverage to pregnant women and children up to 19 years of age. Covered services include in-patient hospital care, doctor visits, lab tests, dental care, eye care, medicines and immunizations. 


For more information and eligibility requirements, visit the MCHP page by clicking HERE.

Maryland Health Connection Mobile App

Maryland Health Connection mobile app makes it easier than ever to shop for plans and apply for health coverage. Enroll MHC is available for free for iOS and Android devices.  Click on Maryland Health Care Mobile App for more information.


Free Smartphones Available

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