Howard County Consumer Protection and League of Korean Americans Launch Language Friendly Initiative


Beginning February 8, 2018, Korean-speaking residents can more easily access the Office of Consumer Protection (OCP) through the help of League of Korean Americans (LoKA) volunteers:

  • Thursdays from 10 a.m. to 2 p.m.;
  • Call - 410-313-3820;
  • LoKA volunteers will work with OCP staff to help answer consumer questions, instruct callers on how to file complaints and when necessary, help callers access services from related agencies or organizations; 
  • LoKA volunteers will also assist in translating OCP education materials, articles on consumer issues and advertisements to be published in local Korean newspapers;
  • This Howard County initiative mirrors the partnership LoKA has established with Montgomery County’s Department of Consumer Protection. 

.Picture of County Executive Kittleman, James Hahn, Young Smith, Rebecca Bowman, Jackie Scott, Eric Friedman

(from left to right) County Executive Alan Kittleman, Consumer Advisory Board member Young Ran Smith, LoKA President James Hahn, Office of Consumer Protection Administrator Rebecca Bowman, Dept. of Community Resources and Services Director Jacqueline Scott, and Montgomery County Dept. of Consumer Protection Director Eric Friedman

Members of Howard County's Korean Community attend the launch of the Consumer Protection Korean Language Friendly Initiative


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