Department of Public Works - Bureau of Facilities

Mission Statement:

Providing excellent facilities and building services, preserving citizen investment and improving our community.


Mark C. Stromdahl, AIA, LEED AP

Chief, Bureau of Facilities


9200 Berger Road
Columbia, MD 21046
Phone: 410-313-2700

Hours of operation: 7:30 a.m. - 4:00 p.m.

Routine and after hours requests: 410-313-2700


The Bureau of Facilities is responsible for the daily operation of most County-owned facilities. These responsibilities include building maintenance, management of new and renovated facility design and construction, and the provision of custodial and security guard services.




North Columbia Fire Station

The new 3 bay North Columbia Fire Station is proposed in response to recent growth patterns and increasing call-demands for central Columbia and the Greater Columbia area. In a recent Harpers Choice Village board meeting, the Bureau of Facilities presented a new site concept to inspire community and civic pride with an environmentally friendly design. The site development includes the new fire station as well as an expansion of Cedar Lane Park behind Harper's Choice Middle school. The new fire station will be located off of Route 108 to provide easy and direct access for emergency and fire response. The station will have a sustainable design and will serve as a home away from home for firefighters, including bunk rooms, fitness, and locker rooms, a kitchen/ living space, offices, and support spaces.


Hours of Operation: 7:30 a.m. - 4:00 p.m.

Routine Work Orders: 410-313-2700

Requests after-hours can be logged using the 410-313-2700 number.



Introducing FSI CMS


The Bureau of Facilities is proud to introduce FSI CMS, our next generation work order management system.

This new system will be much easier to use than our previous system, Planon.


This link can be bookmarked for your convenience.

For customers, simple tasks such as placing orders, and checking on the status of orders, are simplified in an easy and intuitive user interface.

Additionally, customers will be emailed information for assigned work orders, as part of our effort to improve communications.


Do I Need to Activate my Account?


Account activation is not required. Using the FSI link provided, anyone can place a service request, in any location, at any time.


What’s Happening with Planon?


We are ending our relationship with Planon. On Monday March 2nd, customer accounts in Planon will be disabled.

All remaining service requests in the Planon system will remain, until they are completed and closed.