Meter Division

The Meter Division reads over 65,000 water accounts for billing purposes. Of those meters 72% are installed inside of a residence or commercial building. The remaining meters are installed in a meter vault, in the ground, located near the property line.

The department responds to inquiries regarding :

• Low / High water pressure inside the home
• Water leaks from the meter
• Stopped and noisy meter related issues

Appointments are scheduled for those inquiries. When a resident experiences a pressure problem it may be due to a faulty pressure regulator valve ( PRV ). This valve controls the main water pressure coming into the house. It may be the PRV causing the noisy meter/ banging pipe problem as well. This concern should be directed to a plumber, the Meter Department is responsible for the water meter only.

It is important that each residence be aware or the inside shut-off valve location, in the event of a broken water pipe or for a plumbing repair.

Water dripping from leaking plumbing fixtures can be costly, causing a sudden increase in water and sewer bills.